Rooms & reservation
What time is check-in and check-out?
Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early check-in or late check-out is available upon request and subject to availability.
Payment and Cancellation
Can I cancel or change my booking?
Yes. You may request to modify or cancel your booking by contacting us as soon as possible. Changes and cancellations are subject to availability and our booking policy. Depending on the timing of your request, cancellation fees may apply. For assistance, please contact our reservations team, and we’ll be happy to help
Do I need to guarantee my reservation with online payment or some form of deposit?
Yes. To secure your reservation, online bookings may require a full payment or a deposit, depending on the selected rate or booking option. If you choose the “Pay at Hotel” option where available, your reservation will be confirmed according to our booking policy. For more information or special arrangements, please contact our reservations team.
Additional Questions
Where do I send questions and comments about this website?
We value your feedback and are always happy to hear from you. If you have any questions, comments, or experience any issues while using our website, please contact us via our contact form, email, phone, or WhatsApp. Our team will respond as quickly as possible and ensure your concerns are addressed.
How can I contact Guest Care Support?
Our Guest Care team is available 24/7 to assist you with reservations, enquiries, special requests, and any support you may need before, during, or after your stay. You can reach us by phone, WhatsApp, email, or by using the contact form on our website. We’re always happy to assist you and ensure you have a pleasant experience at Hotel De-Mikados.
Is there free wi-fi and spacious parking space?
Yes. Hotel De-Mikados offers complimentary high-speed Wi-Fi throughout the property, allowing you to stay connected during your stay. We also provide free on-site parking in a secure environment for the convenience and peace of mind of all our guests.